How Can We Help?

Whether you're a current customer with account questions, or a new visitor looking to learn more about the mortgage loan process, please reach out to us and let us know how we can help. Use the short form below to make contact, or call us directly.

800-686-2404

8:00AM ET to 8:00PM ET

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Mailing Addresses:


Requests for Information or Notices of Error must be sent to:

Home Point Financial Corporation
Attn: Correspondence Dept
11511 Luna Road
Suite 200
Farmers Branch, TX 75234

Forward Insurance Loss Draft Checks With Insurance Claim To:

Home Point Financial Corporation
Attn: Loss Drafts
5225 Crooks Road
Troy, MI 48098-2823
877-634-0960

Overnight Payment Address:

Home Point Financial Corporation
JPMorgan Chase (TX1-0029)
Attn: Home Point Financial Lockbox 660936
14800 Frye Road, 2nd Floor
Ft Worth, TX 76155

Payoff Payment Address:

Home Point Financial Corporation
Attn: Payoff Processing
11511 Luna Road
Suite 200
Farmers Branch, TX 75234